Core
$24/user/mo
Billed annually
- Unified calls, meetings, chat
- AI captions & transcription
- Unlimited domestic calling
- 100 toll-free minutes
- HD video (200+ participants)
PRICING
Plans for every team
Business Phone Pricing — Simple and Transparent
Every DialPhone plan includes HD calling, team messaging, video meetings, and 7 AI features with no surprise fees. Choose from Core at $24, Advanced at $34, or Ultra at $54 per user per month when billed annually.
Annual Monthly
Advanced
$34/user/mo
Billed annually
- Everything in Core
- Deep CRM integrations
- Proactive Workflow Automation
- AI SMS Drafting
- Multi-site connectivity
- Advanced analytics
Ultra
$54/user/mo
Billed annually
- Everything in Advanced
- Real-time analytics
- Unlimited storage
- Enterprise-scale (1000s users)
- Priority support + dedicated CSM
- Custom API, SOC 2 & HIPAA
INCLUDED IN EVERY PLAN
Everything you need in one platform
Every DialPhone plan replaces four or more separate vendors, giving your team unified calling, messaging, video, and AI in a single subscription with no hidden fees.
All plans include unlimited domestic calling with HD voice quality, business SMS and MMS messaging, team chat with file sharing and threaded conversations, and HD video meetings for up to 200 participants. You also get AI-powered captions and real-time transcription on every call and meeting, plus voicemail-to-email with AI summaries so you never miss important context.
Number porting is free and typically completes within one to three business days. Every account comes with a local or toll-free number, mobile and desktop apps for iOS, Android, Mac, and Windows, and 24/7 customer support. There are no setup fees, no activation charges, and no long-term contracts required. If DialPhone is not the right fit, cancel anytime.
Advanced and Ultra plans add deep CRM integrations with Salesforce, HubSpot, and 500 other tools, Proactive Workflow Automation, AI-powered SMS drafting, and multi-site connectivity for distributed teams. Ultra customers also receive a dedicated Customer Success Manager, unlimited cloud storage, custom API access, and enterprise-grade compliance including SOC 2 Type II, HIPAA, and GDPR.
99.999%
Uptime SLA
46+
Countries served
500+
Integrations
500K+
Businesses worldwide
FAQ
Frequently asked questions
What's included in the free trial?
Every plan comes with a 14-day free trial with full access to all features — including AI receptionist, team chat, video meetings, and analytics. No credit card required. Your trial data carries over seamlessly if you subscribe.
Can I change plans later?
Yes. Upgrade or downgrade at any time from your admin dashboard. Changes take effect on your next billing cycle. No penalties, no waiting periods, no need to contact support.
Is there a setup fee?
No setup fees on any plan. Get started in minutes with free number porting. DialPhone handles the entire porting process — your existing numbers transfer with zero downtime.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), ACH bank transfers, and purchase orders for enterprise accounts. Annual billing saves 33% compared to monthly.
Do you offer volume discounts?
Yes. Teams with 50+ users qualify for custom pricing with additional savings. Enterprise accounts (500+ users) receive dedicated pricing, a named Customer Success Manager, and quarterly business reviews. Contact our sales team for a custom quote.
What happens when my free trial ends?
Your account pauses — no charges, no data loss. You can subscribe at any time to reactivate with all your settings, contacts, and call history intact. We never auto-charge at trial end.
How does DialPhone pricing compare to RingCentral?
DialPhone Core starts at $24/user/month vs RingCentral's $30/user/month. More importantly, DialPhone includes 7 AI features in every plan at no extra cost — RingCentral charges $10-30/user/month extra for comparable AI add-ons. For a 50-person team, that is $6,000-$18,000/year in savings on AI alone.
Do I need to buy separate AI add-ons?
No. Every DialPhone plan includes AI receptionist, AI transcription, AI meeting summaries, AI SMS drafting, AI quality scoring, AI analytics, and AI agent assist. Competitors typically charge these as separate add-ons at $10-40/user/month each.
Is there a refund policy?
Monthly plans can be cancelled anytime with no further charges. Annual plans include a 30-day money-back guarantee — if you are not satisfied within the first 30 days, we will refund the full amount.
Can I port my existing phone numbers?
Yes — number porting is completely free on all plans. We handle the entire transfer process, typically completing within 2-5 business days. Your existing numbers continue working without interruption during the switch. Toll-free and international numbers are also supported.
Which plan includes HIPAA compliance?
HIPAA-eligible configurations with a Business Associate Agreement (BAA) are available on the Ultra plan ($54/user/month). SOC 2 Type II compliance is included on all plans. GDPR compliance is standard across every tier.
Do you offer contact center pricing separately?
Yes. Our contact center platform starts at $65/agent/month with omnichannel routing, AI agent assist, and quality management. See full details on our contact center pricing page. Contact center and UCaaS plans can be combined for unified billing.
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