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After creating your account, you will choose a local or toll-free number and download the DialPhone app on your desktop, iOS, or Android device. The setup wizard walks you through configuring business hours, greeting messages, and call routing rules. If you are porting an existing number, submit your current carrier details and the transfer typically completes within one to three business days with zero downtime.

For teams activating the AI Receptionist, configuration takes approximately ten minutes. You will define your business name, operating hours, common caller intents, and escalation rules. The AI begins handling calls immediately and improves over time as it learns your most frequent inquiry patterns. Our step-by-step deployment guide covers every option in detail.

Administrators can manage users, assign extensions, configure ring groups, set up call queues, and monitor real-time analytics from the admin portal. Role-based access controls let you grant permissions at the team or individual level. For enterprise deployments, our onboarding team provides white-glove setup including SSO configuration, CRM integrations, and custom call flow design.