46+ country coverage
Deploy a unified communications platform across your global footprint. Local numbers, local compliance, and local support in 46+ countries — managed from a single admin console.
SOLUTIONS Enterprise
Enterprise Phone System with 99.999% Uptime
DialPhone's enterprise phone system delivers the reliability, security, and scalability that large organizations require — with a 99.999% uptime SLA, SOC 2 Type II certification, SSO support, and dedicated account management.
Why choose an enterprise AI communications platform?
Enterprise organizations managing thousands of employees across multiple countries face a specific challenge: legacy PBX systems cannot scale without massive hardware investment, fragmented vendor stacks create security gaps, and bolted-on AI features lack the deep integration needed for real ROI. An enterprise AI communications platform consolidates voice, video, messaging, contact center, and AI tools into a single cloud-native system with end-to-end encryption, SOC 2 Type II compliance, and SSO support. The result is lower total cost of ownership — typically $1M+ in annual savings — faster deployment measured in days rather than months, and a unified analytics layer that gives leadership visibility across every customer and employee interaction.
Last updated: April 2026
Benefits
Why choose this solution
End-to-end encryption + SOC 2
Enterprise-grade security with TLS/SRTP encryption on every call, SOC 2 Type II compliance, GDPR readiness, and HIPAA-eligible configurations for regulated industries.
Microsoft Teams integration
Embed carrier-grade calling directly into Microsoft Teams. Your workforce keeps using the tools they know while you gain advanced telephony, analytics, and AI features.
500+ pre-built integrations
Connect to Salesforce, ServiceNow, SAP, Workday, and hundreds more out of the box. Open APIs and webhooks let your engineering team build custom workflows.
White-glove national deployment in 7 days
A dedicated implementation team provisions thousands of users, ports numbers, configures call flows, and trains your staff — live in one week, not months.
40% ticket volume reduction via AI
AI-powered self-service deflects routine inquiries, AI Agent Assist accelerates live interactions, and predictive analytics surfaces issues before they become tickets.
24/7 priority support — 15-minute SLA
Every enterprise account includes a named Customer Success Manager, round-the-clock priority support with a 15-minute response SLA, and quarterly business reviews. When something breaks, your team is not waiting in a ticket queue.
7 AI products — one platform, one bill
DialPhone bundles AI Receptionist, AI Agent Assist, AI Quality Management, AI Analytics, AI Workforce, AI Conversation Expert, and AI Assistant natively — no third-party add-ons, no extra vendors, and no separate AI subscription to manage. Enterprise accounts unlock every AI product under a single contract.
99.999%
Uptime SLA
46+
Countries served
500+
Integrations
500K+
Businesses worldwide
Implementation
Enterprise deployment in 7 days
Discovery & design
Dedicated implementation team maps your call flows, IVR trees, hunt groups, and integrations. Migration plan accounts for every number, extension, and routing rule.
Provisioning & porting
All phone numbers port with zero downtime. User accounts provisioned via SSO sync with your identity provider. CRM and helpdesk integrations configured and tested.
Training & go-live
Role-based training for admins, agents, and supervisors. AI features activated with company-specific knowledge base. Go-live with dedicated support standing by.
Optimization & QBRs
Named Customer Success Manager conducts quarterly business reviews. AI analytics surface optimization opportunities. 15-minute SLA priority support 24/7.
Total Cost of Ownership
Legacy PBX vs DialPhone
| Cost Category | Legacy PBX (500 users) | DialPhone Enterprise |
|---|---|---|
| Hardware & installation | $250,000 – $500,000 | $0 |
| Annual maintenance | $50,000 – $80,000/yr | $0 (included) |
| Per-user monthly cost | $45 – $75/user | $54/user (Ultra) |
| AI features | $15 – $40/user add-on | Included (7 AI products) |
| 3-year TCO (500 users) | $1,750,000+ | $972,000 |
Security
Enterprise-grade compliance
SOC 2 Type II
Annual third-party audit verifying security controls across availability, confidentiality, and processing integrity. Report available under NDA for enterprise prospects.
HIPAA & GDPR
HIPAA-eligible configurations with BAA for healthcare organizations. Full GDPR compliance with EU data residency options and right-to-deletion workflows.
Encryption & access control
TLS 1.3 + SRTP encryption on every call and message. SSO via SAML 2.0 and OIDC. Role-based access controls, MFA enforcement, and immutable audit logs for every admin action.
FAQ
Frequently asked questions
How does DialPhone handle global deployments?
DialPhone operates across 46+ countries with local number provisioning, in-country compliance, and geo-redundant data centers. A dedicated enterprise team manages the rollout, typically completing national deployments within 7 business days.
What security and compliance certifications does DialPhone hold?
DialPhone is SOC 2 Type II certified, GDPR compliant, HIPAA-eligible, and PCI-DSS ready. All communications are encrypted end-to-end with TLS 1.3 and SRTP. We support SSO, MFA, and role-based access controls.
Can DialPhone integrate with Microsoft Teams?
Yes. Our certified Microsoft Teams integration embeds full PSTN calling, advanced call routing, and AI analytics directly into the Teams interface — no separate app switching required.
What is the potential cost savings for enterprises?
Enterprise customers typically realize $1M+ in annual savings by consolidating multiple vendors, reducing IT overhead, and leveraging AI automation that cuts ticket volume by up to 40%.
Is there a dedicated support team for enterprise accounts?
Every enterprise customer receives a named Customer Success Manager, 24/7 priority support with 15-minute SLA, quarterly business reviews, and access to our Professional Services team for custom projects.
How long does enterprise implementation typically take?
Most enterprise deployments — including number porting, call flow configuration, CRM integration, and staff training — complete within 7 business days. Large global rollouts across multiple countries are typically live within 30 days, supported by a dedicated implementation team that handles provisioning, compliance setup, and end-user onboarding.
Can DialPhone replace our legacy PBX or on-premise phone system?
Yes. DialPhone is a full UCaaS replacement for on-premise PBX systems including Avaya, Cisco, and Mitel. All existing phone numbers port for free with zero downtime. Hunt groups, call queues, IVR trees, and conferencing all migrate to cloud-native equivalents with significantly lower maintenance overhead and no hardware refreshes required.
Explore more
Healthcare Solutions
HIPAA-compliant communications for health systems.
Small Business
Professional comms for growing teams.
Contact Center Solutions
Complete CX platform with AI agents.
Business Phone
Cloud phone system with 100+ features.
Pricing
Simple, transparent plans for every team size.
Enterprise Phone System
vs RingCentral for enterprise
Ready to elevate
every conversation?
Setup in minutes. Free number porting. No credit card required.